Contact Center Solution
Video IVR (Video ARS, NEXFlow IVVR)
Video IVR (ARS, NEXFlow IVVR) is a deviation from the voice based IVR (Interactive Voice Response) service, offering voice and video service as the next generation multi-media system
What is NEXFlow IVVR?
NEONEXSoft Co. Ltd., as an IVR system, offers video and voice guide service to customers that use mobile video calls or internet video calls. NEXFlow IVVR is a multi-functional multi-media service system than increases our customer’s business efficiency and reduces cost, which can be applied to various sectors such as video payment guide, video reservation, video home shopping, video card payment, video poll, etc.
Benefits of NEXFlow IVVR
Fields Where NEXFlow IVVR is Applied
Video Banking
Payment Service
Stock, Trading, Order
Video Shopping, Promotion
Distribution, Delivery Guide
Other Guide Service
Composition of NEXFlow
NEXFlow IVVR
Offers Multimedia Plat/Record and Text-Overlay by analyzing produced scenario information with scenario producing application
NEXFlow Builder
Offers Multimedia Plat/Record and Text-Overlay by analyzing produced scenario information with scenario producing application
NEOReport
Offers ability to create statistics and reports through statistics application to run NEXFlow
NEXPector
Offers equipment condition, service condition, channel condition, etc.. to be remotely measured through NEXFlow Server’s movement condition monitoring application