Contact Center Consulting & Establishment

Contact Center Consulting and Establishment Service?

Contact Center Consulting

NEONEXSoft is in possession of a huge volumes (huge volumes of data) of data derived from high understanding of maintaining contact centers and years of various experiences. We offer a contact center consulting and establishment based solely on our assets.

Contact Center Maintenance

We offer a comprehensive and systematic consulting service based on professional knowledge, by analyzing the problems of service quality, consultant education, service mind, maintenance efficiency, and other sectors

Contact Center Establishment

Offers a consulting service optimized for customer’s request based on know-hows and various contact center maintenance experiences through new establishment and pre-established contact center acceleration.

Contact Center Consulting Process

Current Condition Diagnosis and Data Collection

Inspection and Interview

Data and Condition Analysis

Analyze/Research

Deduct Issues and Areas of Improvement

Take into consideration the market trend

Deduct Conclusion / Recommendation

Present a vision

Present a vision

Analyze demand and design

Application development and customizing

Optimization and safety

Demonstration drive and conversion

Test operation and education