Contact Center Consulting & Establishment
Contact Center Consulting and Establishment Service?
Contact Center Consulting
NEONEXSoft is in possession of a huge volumes (huge volumes of data) of data derived from high understanding of maintaining contact centers and years of various experiences. We offer a contact center consulting and establishment based solely on our assets.
Contact Center Maintenance
We offer a comprehensive and systematic consulting service based on professional knowledge, by analyzing the problems of service quality, consultant education, service mind, maintenance efficiency, and other sectors
Contact Center Establishment
Offers a consulting service optimized for customer’s request based on know-hows and various contact center maintenance experiences through new establishment and pre-established contact center acceleration.
Contact Center Consulting Process
Current Condition Diagnosis and Data Collection
Inspection and Interview
Data and Condition Analysis
Analyze/Research
Deduct Issues and Areas of Improvement
Take into consideration the market trend
Deduct Conclusion / Recommendation
Present a vision
Present a vision
Analyze demand and design
Application development and customizing
Optimization and safety
Demonstration drive and conversion
Test operation and education